1. Introduction
Welcome to NersApp, a school management system designed to enhance educational administration across Nigeria and Africa. This Privacy Policy outlines how we collect, use, store, and protect user data in compliance with applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR) and international best practices.
2. Information We Collect
We collect the following types of information:
- Personal Information: Names, email addresses, phone numbers, gender, date of birth, addresses, profile pictures, and national identification details.
- School Information: Institution names, student and staff records, academic results, courses, timetables, and disciplinary reports.
- Financial Information: Payment records, transaction details, and invoicing information (Note: We do not store credit/debit card details; all transactions are processed through secure payment gateways).
- Device and Usage Data: IP addresses, browser type, device information, log data, and cookies to improve system performance and security.
3. How We Use Your Information
We use the collected information for the following purposes:
- To facilitate student enrollment, attendance tracking, grading, and academic progress reporting.
- To manage communication between schools, students, teachers, and parents.
- To process payments, invoices, and school fees management.
- To ensure system security, prevent fraud, and comply with legal requirements.
- To analyze usage trends and improve the user experience on Nersapp.
- To send important notifications regarding school activities, policies, and updates.
4. How We Share Your Information
Your information may be shared with:
- Schools and Educational Institutions: To facilitate academic management and administrative functions.
- Service Providers: Third-party vendors providing essential services such as cloud hosting, payment processing, and customer support.
- Legal Authorities: When required by law or to protect against fraudulent activities and security threats.
- Parents/Guardians: In the case of students under legal age, relevant academic and disciplinary information may be shared with their guardians.
We do not sell, rent, or trade your personal data to third parties.
5. Data Storage and Security
We implement industry-standard security measures to protect user data, including:
- Data encryption during storage and transmission.
- Multi-factor authentication for system access.
- Regular security audits and compliance checks.
- Secure cloud storage with trusted providers.
6. Your Data Rights
As a user, you have the right to:
- Access, update, or correct your personal information.
- Request deletion of your account and personal data.
- Object to data processing under certain conditions.
- Withdraw consent for specific data usage.
To exercise these rights, contact us at hello@nersapp.africa.
7. Cookies and Tracking Technologies
NersApp uses cookies and similar technologies to improve functionality and analyze usage. You can manage cookie preferences through your browser settings.
8. Children's Privacy
We prioritize children's data protection. Schools and parents must ensure appropriate consent before registering minors. NersApp does not knowingly collect data from children under 13 without guardian consent.
9. Third-Party Links and Integrations
Our platform may contain links to third-party services. We are not responsible for their privacy practices, and users are advised to review their policies.
10. Changes to This Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes through email or system notifications.
11. Contact Us
For any inquiries regarding this Privacy Policy, please contact:
Nersapp Support Team
Email: hello@nersapp.africa
Website: www.nersapp.africa
By using Nersapp, you consent to the terms outlined in this Privacy Policy.
